RAWNAQ Curtains ("RAWNAQ", "we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Saudi Personal Data Protection Law (PDPL). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or interact with our website.

 

1. Information We Collect

We may collect the following categories of information:

Information You Provide

• Full name

• Email address

• Phone number

• Property or project location

• Design preferences and project requirements

• Information submitted through contact forms, consultation requests, or communications with us

 

Information Collected Automatically

• IP address

• Browser type and device information

• Website usage data

• Pages visited and time spent on the website

• Cookies and similar tracking technologies

 

2. How We Use Your Information

We use your information to:

• Respond to inquiries and consultation requests

• Provide quotations and project proposals

• Schedule site visits and measurements

• Deliver our products and services

• Improve our website and customer experience

• Communicate updates regarding your project

• Send marketing communications where permitted by law

• Comply with legal and regulatory obligations

 

3. Legal Basis for Processing

We process personal information when:

• You provide consent

• Processing is necessary to fulfill a contract or requested service

• Processing is required by applicable laws and regulations

• Processing supports our legitimate business interests while respecting your privacy rights

 

4. Sharing of Information

We do not sell personal information.

We may share information with:

• Service providers and contractors assisting in project delivery

• Technology providers supporting website operation

• Logistics and installation partners

• Government authorities when required by law

All third parties are required to maintain appropriate confidentiality and security measures.

 

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Remember user preferences

• Enhance website performance

You may manage cookie preferences through your browser settings.

 

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Maintain business records

• Meet legal and regulatory requirements

• Resolve disputes and enforce agreements

 

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

 

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Withdraw consent where applicable

• Request restriction of processing

• Object to certain processing activities

To exercise these rights, please get in touch with us using the information below.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

11. Contact Us

For privacy-related inquiries, please contact:

RAWNAQ Curtains
Website: www.rawnaqcurtains.com
Email: studio@rawnaqcurtains.com
Phone: +966 59 525 5179